Terms & Conditions

The aim of Soho Paper is very simple, to provide you with quality crafting supplies at the lowest possible prices.

When you place an order from the massive range at Soho Paper , The products are available from stock and delivered to your office or home usually 2- 3 days.
There's nothing scary in our terms and conditions, no small print and no cons. But here's the legal blurb to keep the legal eagles happy:

Visitors
Soho Paper is a mail order and trade supplier , We deal direct with Paper Mills as this keeps overheads and therefore prices to a bare minimum. Visitors are welcome to call at our office by appointment only.

Should you wish to collect your order please place your order over the internet and select payment on collection as your payment method. Your order will be available to collect within 3 days of being placed. You will receive an email when your goods are ready to be collected.

Payment
Whilst every effort will be made to accomplish deliveries and maintain prices quoted, Soho Paper have the right to vary prices and deliveries.

All prices quoted on this site include VAT at the appropriate applicable rate.

All goods must be paid for before being dispatched. All payments are to be made in Pounds Sterling.

You can pay using any major credit or debit card by clicking on the checkout button from your shopping basket. If you prefer to pay over the telephone please phone 01455 636 242 between 10am and 4pm Monday to Friday.

Paypal payments are also welcome.

Payment can also be made by cheque or postal order made out to Soho Paper Products. Please send postal payments Soho Paper Products, Teal Business Centre , Unit 2 , Dodwells  Road , Hinckley ,Leicestershire, LE10 3BZ ,
United Kingdom.

Despatch
Orders are usually despatched within 2-3 days,depending on the volume of orders

Despatch will be confirmed by email.
We will notify you of any items that are out of stock and despatch them to you as soon as stock is available, unless we are able to substitute suitable products. If you wish to cancel any back order please contact Soho Paper and we will be happy to issue you a refund for the back ordered items.

Returns
We cannot guarantee the suitability of any of our products for a specific purpose, customers are asked to make their own tests before making any large orders.

We want you to be delighted with your order, should you be unhappy with your purchase, you can return it to us,at your cost , in its original condition and original packaging, within 14 days of the date you received it.

Only full packs can be credited.Soho Paper will issue a full refund for the price you paid for the order , less carriage costs

Sizes other than A4 , cannot be returned unless faulty , as these are coverted to order.

Greeting Card blanks and wedding stationery cards ,quanties over 250 cannot be returned as these are converted to order.

Cancellations
Should you wish to cancel your order please contact Soho Paper as soon as possible, as once the delivery process has begun we will be unable to cancel it.

Complaints
If there is a problem with your order please contact Soho Paper as soon as possible.

Our complaints policy is very simple, if we have made a mistake you will receive an explanation of why the mistake occured and what has been done to prevent it happening again, an apology and action taken to correct the error.

Privacy Statement

We will not pass on your details to any third parties.
We may send you emails of Special promotions when relevant,Your details can easily be removed from our mailing list if you do not wish to receive them, by emailing sohopaperproduct@aol.com by stating remove from mailing list